Change your password

Where: Web, for coaches

1. Click your initials at the bottom left, then click Account.

2. Click Reset Password.

3. Type your Current Password.

4. Type a New Password. It must have at least 12 characters. Do not use a common password, a password of only numbers, or a password close to your name or email.

5. Type the same password in Confirm New Password.

6. Click Update Password. The window closes.

Common questions

I see "All fields are required" or "New passwords do not match."

Fill in all three fields. The two new password fields must be exactly the same.

I see "Password must be at least 12 characters."

Use a longer password.

The window closed. How do I know it worked?

The app shows no message, even when the change fails. The change fails if your current password is wrong or the new password is too common, only numbers, or close to your name or email. To check, sign out and sign in with your new password. If it does not work, sign in with your old password and try again.

I forgot my password.

This button needs your current password. On the sign-in page, click Forgot your password? instead.