Help Center

For coaches

Run your business on Demotu, on web and mobile.

Getting started

Clients

Act on many clients at once from HomePick several clients on Home to move, reassign, tag, archive or delete them together. VideoAdd many clients or staff members at onceAdd up to 500 clients or staff members from one file on web. VideoAdd progress photosAdd and compare a client's progress photos on web or mobile. VideoArchive a clientArchive a client from their page or the Home list, on web or mobile. VideoChange a client's profile typeSwitch a client to another profile type without losing data. VideoCreate a form and send it to a clientBuild a form with questions, then send it once or on a repeating schedule. VideoCreate tagsCreate client tags in Settings, then add them to clients on web or mobile. VideoEdit a client's profileUpdate profile fields, read field history, use Mass Edit, and add custom fields. VideoFind your way around a client's pageA map of a client's page: header, tabs, and the Assessments tab. VideoFind your way around a client's Profile tabSee what the Profile tab holds and where to edit it. VideoGive a client app accessCreate a login so a client can use the Demotu app. VideoMove a client to another coachReassign clients to a different coach or give a client more than one coach. VideoReset a client's passwordSend a reset link or set a temporary password for a client. VideoRestore or delete an archived clientFind archived clients, restore them, or delete them for good. VideoSee a client's wearable dataSee a client's shared recovery, sleep and strain on web or mobile. VideoSend a repeating assessment and manage your assignmentsSchedule at-home assessments, then pause, end and review them on Assignments. VideoUpload and manage a client's documentsUpload, preview, download and delete a client's documents. Video

Programming

Add, edit and delete your own exercisesCreate an exercise with a video, then edit, delete or tag it. VideoApply a template from a client's Training tabAdd a workout, block or program template to one client from their page. VideoAssign a template to clientsSend a workout, block or program template to one or more clients. VideoBuild a blockCreate, edit, copy, move and delete blocks of weeks. VideoBuild a program for a clientCreate a program and add blocks to it.Build a workoutCreate, edit, log, copy and delete a client's workouts. VideoBuild training for a groupStart a block, apply a template, schedule workouts and mass-generate for a group. VideoCheck workout complianceSee how many assigned workouts each client completed. VideoChoose who can see and change a templatePick Personal, Team or Organization and know who can edit a template. VideoCompare clients' workouts side by side with Multi ViewShow 2 to 4 clients' workouts at once on web, or four quadrants on a tablet. VideoCreate and manage templatesBuild, edit, copy and delete workout, block, program and section templates.Give a client homeworkAdd a simple self-led exercise plan to a client. VideoMake a PDF of a workout or blockPrint a workout or a block as a PDF. VideoOrganize templates in foldersMake folders and file workout, block and program templates in them. VideoSearch and filter the exercise libraryFind an exercise by name, source or type, and open it to see the video. VideoSee a client's exercise progress and make a progress reportRead an exercise's history and make a progress report PDF. VideoSee every client's workout for a dayOpen the Daily Workouts list, change the day, search, and open a client's workout. VideoSet up training philosophies, equipment presets and profile presetsSave your rules, equipment lists and client profile layouts for reuse. VideoUse the calendar on a client's Training tabFind, open and add workouts from the calendar and week view. Video

Scheduling

Nutrition

Assessments

Messaging

Payments and billing

Add or remove an add-onPayment processing, Custom branding, Nutrition.Buy Borelli creditsPick one-time or recurring Borelli credits.Cancel or resume your planYour plan stays active until the date shown.Change your planEach plan shows clients, accounts, and price.Check subscriptions and what to do about a failed paymentSee status and next billing for each client.Check your payout timing and bank accountSee payout timing and where to change your bank.Connect Stripe to get paidThe Payments add-on is $9 per month.Create a paid signup link for a packageNeeds a connected, verified Stripe account.Find your plan and billing pageOpen Manage Subscription from Account.Fix a failed payment or a lapsed planYou have 14 days to fix a failed payment.Fix the over-the-plan-limit banner on mobileArchive clients or upgrade your plan.Review payments and issue a refundFilter payments by status and refund one.Send a payment request from the mobile appMobile sends a custom amount only.Send a payment request to a clientStripe must be connected and verified first.Set up payoutsConnect a Stripe account once.Share, resend or cancel a pending payment requestShare the link, resend it, or cancel it.Subscribe and start your free trialPick Individual or Organization.Update your card and find invoicesUpdate your card and see invoices.Update your card or cancel the Payments add-on on mobileApplies to the Payments add-on only.Who pays for my account?Solo coaches pay; in an org, the org pays.

Organization admin

Add a staff memberAdd a coach on web or mobile and choose their role and teams. VideoAdd training packages and focuses for consultationsAdd the packages and training focuses coaches offer at the end of a consultation. VideoBuild evaluation scorecardsBuild scorecards on web, then score a coach on web or mobile. VideoBuild staff form templates and see the Staff Forms reportBuild staff forms, see the report, and fill in your monthly plan. VideoChange a staff member's rolePromote, demote, or set a staff admin's team access, and see what the row menu does. VideoCreate a teamMake a team, add coaches, and set how team members share clients. VideoCustomize your organization in SettingsA map of the Settings tab, with the steps for each setting under its own heading. VideoEdit or delete a coachEdit a coach's profile or password, or delete a coach and move their clients. VideoFind your way around the Staff pageA map of the Staff page: tabs, list, buttons, and the row menu. VideoGroup teams into districtsGroup teams into districts so a staff admin can oversee a whole region. VideoSet up consultationsHow consultations work and the order to set up packages, focuses, and settings. VideoShare learning videos and onboarding with your coachesShare videos in the app and run onboarding checklists for new coaches. VideoTurn consultations on and change consultation settingsSwitch consultations to Live and choose the settings, cards, and AI tone. Video

Account and integrations