Find your plan and billing page

Open Manage Subscription from Account.

Where: Web, for coaches

  1. Open the account menu and choose Account.

  2. Click Manage Subscription. If you have no active plan, this button says Upgrade Plan and takes you to the plan picker instead.

  3. You are now on Plan & add-ons. The page says "Manage what you're subscribed to in one place".

  4. Use the plan card at the top to see your plan name, your client count, your price, and your renewal date. The chip says Active or Canceling. When the plan is set to cancel, the date line says "Ends" instead of "Renews".

  5. Scroll to Add-ons to add or remove extras, to manage Borelli credits, and to turn on AI Insights.

  6. Scroll to Payment & billing to update your card or click Billing portal to open your invoices.

Common questions

I don't see Manage Subscription.

You are probably a coach inside an organization. Your organization admin manages billing. See "Who pays for my account?"

My plan card says "Managed in the App Store" or "Managed in Google Play."

You subscribed in the mobile app. Change or cancel that plan in the App Store or Google Play. The plan card shows that note instead of Change plan and Cancel plan. You can still add extras on this page.

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