Set your hours and block time off
Set weekly hours, give one booking type its own hours, and block time off.
Where: Web or mobile app, for coaches
Set the hours clients can book you, and block time when you are away. Hours are set on web. You can block time on web or mobile.
Steps
On mobile you can block time off. You set your weekly hours on web.
Block time off
Tap Schedule (the calendar icon) in the bottom bar.
Tap the plus button at the top right.
Tap the Block tab at the top of the sheet. (The other tab is Appointment.)
If you manage other coaches' calendars, tap the staff row (Select followed by your staff word) and pick the person to block.
Under Date, tap a day in the strip. Use the arrows to move to another week.
Tap Start Time and pick a time. Tap End Time and pick a time. It must be after the start time, or you see "End time must be after start time."
Optional: change the Subject. If you leave it empty, the block is called Blocked. Optional: add Notes.
Tap Block Time. The block shows on your schedule with its subject.
Remove a block
Open Schedule and go to the day.
Tap the block. A sheet shows the subject, the time and your notes.
Tap Delete. The block is removed right away. There is no confirmation. Tap Close to keep it.
Common questions
I don't see Calendar.
Calendar must be turned on for your account. Contact support.
I closed the Availability window and lost my changes.
Close does not save. Select Save weekly hours or Save special date first.
Do these hours apply to every booking type?
Yes, for one-on-one and consultation types, unless you set separate hours for one type. Group classes use their recurring class times instead.
What do I see when I choose Use general availability?
The page shows your general weekly hours so you can check them. Select Manage general availability to change them.
I see a warning that this type has no bookable weekly slots.
You have no general weekly hours. Select Configure general availability and add your hours first.
Does a block stop a client from booking?
Yes. Clients can't book a one-on-one session with you during a block, and your booking page does not offer those times. Nobody can add an appointment for you during a block.
Can I block a time that already has an appointment?
No. You see "Trainer has an appointment during this time." Move or cancel the appointment first.
Can I block a full day?
On mobile, the form takes a start and an end time on one date. Set the times to cover the day. On web, set Start and End to cover the day.
Why don't I see my blocks?
Coaches see their own blocks. Org, staff and team admins pick a person in the staff filter first.