Share, resend or cancel a pending payment request
Share the link, resend it, or cancel it.
Where: Mobile app, for coaches
Tap the plus button, then tap Payments.
Tap Requests. The tab shows your pending requests, for example Requests (3).
Tap the request. A menu opens.
To send the link yourself, tap Share payment link. Pick an app on your phone, such as Messages or Mail.
To send the email and app notification again, tap Resend notification. You see "Notification sent successfully."
To stop the request, tap Cancel request. Then tap Cancel request again in the window that says "This will cancel the pending payment request." You see "Payment request cancelled."
Common questions
Why is there no Resend notification?
The client has no email on file. Use Share payment link instead.
Why can't I pick a package?
The mobile app sends custom amounts only. Use the web app to send a package price.
Can I cancel a request that was paid?
No. You can cancel only pending requests. Only pending requests show in Requests.
Where do I see payments I received?
Tap History on the Payments screen. It lists the payments made to you.