Set up and manage a group of clients
Create a group, add clients, send content to it, and share it.
Where: Web or mobile app, for coaches
A group is a set of clients you manage, like a class or a sports team. You can build training for the group, send it forms and assessments, chat with it, and compare its scores.
Steps
Create a group
Tap the + button, then Groups.
Tap the add button, type a Group name (2 to 100 letters), and tap Create group.
Open the group and tap the people icon (Manage members). Type at least 2 letters to search, select clients, and tap Add (it reads Add members until you pick someone, then Add (2) and so on).
Add or remove clients
Tap the + button, then Groups, and open the group.
Tap the people icon (Manage members). Type at least 2 letters, select the clients, and tap Add.
To remove a client, tap the red x on their row, then tap Remove to confirm.
Rename or delete a group
Open the group and tap Group options.
Tap Edit name, change the name, and tap Update group. Or tap Delete group, then tap Delete group again to confirm. You cannot undo it.
Send something to the whole group
Open the group. Tap Assign content to choose Forms, Assessment, Ranges or Profile and apply it to every member. Tap the chat icon to open the group chat. Group messages do not send phone notifications.
If you can only view a group, tap View programming to see the plan week by week. You cannot change it.
Common questions
Does removing a client from a group delete the client?
No. The client keeps their account. Their planned group workouts are removed. Their logged workouts stay.
Does removing a group delete my clients?
No. Your clients keep their accounts. The group's blocks and planned group workouts are deleted for every member. Workouts that clients already logged stay.
Who can change a group?
Only people who can edit it: the owner, or an organization or team admin. A group owned by an organization admin can be deleted only by an organization admin. On mobile, Groups is in the + menu for coach accounts.
There is no "Add to Group" in More actions.
The option shows only after you have made a group.
What happens when I add a client to a group that already has training?
The client gets the group's current blocks and upcoming workouts. Blocks that already ended are not added.
Can a coach I shared a group with change it?
No. They can only view it.
It says "No other trainers in your organization yet."
There is no one to share with. Add coaches to your organization first.
What does "No Data" mean in the score table?
The client has no completed assessment for that choice and period. Try another movement or a wider period. The table shows only completed assessments.
Why does the table show only some clients?
The table shows 10 clients on each page. Use the page controls under the table. You can also choose 20, 50, or 100 per page.