Cancel a session
Leave a session from the Sessions card.
Open the Training tab.
In the Sessions card, tap your next session. If you have two or more, you can tap See all to pick a different one.
Tap Cancel session (for a class, Leave class).
Read the message, then confirm.
If you do not see the button, your coach does not let clients cancel this session, or the session has already started. Sessions your coach scheduled for you can't be cancelled in the app.
To change the time, cancel and book again.
Common questions
Do I lose my pass if I cancel?
If you cancel before the cutoff, the pass goes back to your balance. If you cancel after the cutoff, it does not. The app warns you before you confirm. If your coach cancels the session, the pass always comes back.