Name: Demotu
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Author: Demotu

See what each bottom tab and the + menu do.

the tabs at the bottom are: home: your day at a glance training: your workouts health: sleep, recovery, and activity from your wearable nutrition: food logging and meal plans borelli: your ai coach your organization can hide the borelli tab. to open the menu, tap the + button at the right of the tab bar. the menu has: settings payments: shows only if you have a payment request learning: shows only if your organization added videos. your organization may give it another name. support log out ​ change your home screen go to home and scroll to the bottom. tap customize home . to move a section, t

Find your way around the app

Get a reset email from the sign-in screen.

on the sign-in screen, tap forgot password? enter your email. tap reset password . open the email and set a new password. your coach can also send you a reset email. to change your password while you are signed in, open settings , find password , and tap change .

Reset your password

your coach sets up your account. you get an email with a link to set your password. open the email from demotu and set your password. download the demotu app. open the app. enter your email address and password . tap sign in . if the app shows continue with apple or continue with google , you can use it after your coach sets up your account. ​ common questions i never got the email. what do i do? check your spam folder. or open the app and tap sign up with email . tap i'm a client , enter your email, and tap send reset link . you can also ask your coach to resend it. ​ i tapped continue with a

Sign in for the first time

these steps are for a free link. a paid link also asks you to pay. open your coach's signup link. enter your first name , last name , and email . extra details, like date of birth, are optional. if you see profile , pick one. select get started . check your email. open the link in the email. enter a password (at least 12 characters), enter it again under confirm password , and select create account . download the demotu app from the app store or play store , then open it and select sign in . on let's get you started , select get started . finish each step. the app shows your progress, like ste

Sign up with your coach's link

Getting started

Open chat from Home and send text or files.

go to the home tab. tap the chat icon at the top right. if you are in a group, a messages list opens. pick your coach's name for a private chat, or pick the group. if you are not in a group, your coach's chat opens right away. type in the message box and tap send. to send a photo, video, or file, tap the + button next to the message box. then choose take photo , choose photo or video , or choose document . photos and documents can be up to 25 mb. videos can be up to 500 mb. ​ common questions i do not see a chat icon on home. your coach's plan does not include chat. ask your coach.

Message your coach

go to the home tab. tap the chat icon at the top right. a messages list opens. pick the group. groups show as the group name followed by "group". type in the message box and tap send. everyone in the group can read your message. group messages do not send phone notifications.

Reply in a group chat

Messages

Use the Sessions card on the Training tab.

open the training tab. in the sessions card, tap one-on-one sessions or group classes . for a one-on-one session, pick the session type if there is more than one. pick a date, then a time, and tap review booking . for a class, tap the class you want. the review class screen opens. check the details, then tap confirm booking (or confirm class ). ​ common questions it says "session pass required." you need a pass for this session. ask your coach. ​ i can't book a time. it may be too soon, too far ahead, or full. a closed class shows booking closed . ​ i don't see the sessions card. your coach ha

Book a session

open the training tab. in the sessions card, tap your next session. if you have two or more, you can tap see all to pick a different one. tap cancel session (for a class, leave class ). read the message, then confirm. if you do not see the button, your coach does not let clients cancel this session, or the session has already started. sessions your coach scheduled for you can't be cancelled in the app. to change the time, cancel and book again. ​ common questions do i lose my pass if i cancel? if you cancel before the cutoff, the pass goes back to your balance. if you cancel after the cutoff, 

Cancel a session

open the payment request from the email or notification your coach sent. you can also open the payments screen and choose pay now on a request under pending . on the payment request screen, check the amount, who it is from , the type and the description . the type is subscription or one-time payment . choose the button that says pay followed by the amount. if it says preparing... , wait a moment. enter your card in the secure stripe form and confirm. for a subscription, the stripe form button says subscribe . you see payment successful and "your payment has been processed successfully!" when i

Pay a payment request from your coach

Find sessions on Training and join a class.

where: mobile app ​ your sessions and classes show on the training tab. this article covers seeing them and joining group classes. to book a one-on-one session, see "book a session." to cancel one, see "cancel a session." ​ see your upcoming sessions open the training tab. find the sessions card. it shows your next session with the date, time, length, and whether it is in person or virtual . tap your next session to see its details. to see all of them, tap see all (3) . the number is how many you have. this link shows when you have two or more. the upcoming sessions screen lists everything you

See your upcoming sessions and join a group class

Enter a new card in the secure Stripe form.

open the payments screen and choose manage subscriptions . the page is called my subscriptions and says "manage your recurring payments." find the subscription. choose update payment method . enter your new card in the secure stripe form and confirm. you see "payment method updated successfully!" when it works. ​ common questions why is there no update payment method button? the button shows only while the subscription is active or in a free trial, and is not set to end. ​ how do i cancel a subscription? choose cancel subscription , then yes, cancel . it stays active until the end of the perio

Update your card for a subscription

Sessions and payments

Describe a meal, search, or scan a barcode.

open the nutrition tab. pick a way to log: describe it: tap what did you eat? , type what you ate, and tap the check mark. check the foods in the food cart , then tap log to journal . search or barcode: tap + , then search or barcode . tap a food, or scan its barcode. set the portion and tap add to and the meal, for example add to lunch . when you are done, tap log . the button shows how many foods you picked, for example log 2 . quick add: tap + , then quick add . enter the calories and macros, then tap add food . tap add to and the meal, then tap log 1 . scan label: tap + , then scan label .

Log food

Check rings for calories, protein, carbs, fat.

where: mobile app ​ open the nutrition tab. if it says "nutrition is not enabled," ask your coach to turn it on. ​ your day at the top the rings and numbers show your day. they cover calories , protein , carbs , and fat . each one shows how much is left . if you go past a target, it says over . without targets it says "no targets set." the date is at the top right. to pick another day, tap the calendar button. you can also swipe the page sideways to step a day back or forward. meals lists what you ate for the day. if your coach gave you a meal plan, today's plan shows your meals on plan and ho

See your nutrition progress and macros

Read and sign by drawing or typing your name.

only some organizations use a waiver. if yours does, you sign before using nutrition. open the nutrition tab. you see nutrition waiver . tap view document and read it. tap sign document . check your name in full name . it is filled in for you. choose draw or type name . to draw, sign with your finger in the box. tick the box that says you have reviewed and acknowledge the document. tap sign submit . if your organization changes the waiver, you sign again.

Sign the nutrition waiver

Log weight on Nutrition and see 1M to 1Y charts.

​ weight open the nutrition tab. scroll to weight trend and tap view details . tap log weight . if you already logged today, tap edit . enter your weight and tap save weight . to change the chart, tap 1m , 3m , 6m , or 1y . ​ progress photos photos show on your profile only if your coach's profile layout includes them. go to home and tap your picture at the top to open your profile. find photos . tap add . in some layouts the section is named progress photos and you tap the + button. tap take photo or choose from library . pick the pose: front , side , or back . you can also change the date an

Track your weight and progress photos

Build a list for one day or a whole week.

open your meal plan. tap shopping list . choose selected day or selected week . tap share shopping list to send it to yourself or someone else.

Use your shopping list

Nutrition

Link your phone's health data on the Health tab.

open the health tab. if nothing is connected yet, you see "bring your health data into demotu." under add a source , tap connect next to apple health (iphone) or health connect (android). if you already connected another source, tap the source name at the top of the tab, then tap connect under available . allow the permissions. on android, choose at least one type of data. if you choose none, the app asks you to choose at least one. if you have a coach, the app asks "share all apple health data with your trainer?" (or the name of your source). tap yes or no . you can change this later. see "sh

Connect Apple Health or Health Connect

Bring Fitbit and Pixel Watch data in via Google.

open the health tab. under add a source , tap connect next to google health . if you already connected another source, tap the source name at the top of the tab, then tap connect next to google health under available . sign in to google and allow access. the app opens again when you finish. if you have a coach, answer "share all google health data with your trainer?" with yes or no . ​ common questions i only see google health under "coming soon." your app is out of date. update the app to the newest version, then try again. ​ i see "google is not enabled for this account." update the app to t

Connect Google Health (Fitbit and Pixel Watch)

oura sends data to demotu through apple health (iphone) or health connect (android). in demotu, open the health tab. under use your wearable , find oura and tap view instructions . if you already connected a source, tap the source name at the top of the tab, then tap set up next to oura . in oura, open the menu and tap settings . under data sharing , tap apple health (iphone) or health connect (android). on iphone, turn on connect to health . on android, choose the data oura can share. go back to demotu and tap continue with apple health (iphone) or continue with health connect (android). ​ co

Connect Oura

Needs an Android phone and Samsung Health.

you need an android phone. open the health tab. under add a source , tap connect next to samsung health . if you already connected another source, tap the source name at the top of the tab, then tap connect next to samsung health under available . if you see improve strain accuracy , you can turn on continuous heart rate on your watch: settings , then health , then heart rate , then measure continuously . this is optional. tap continue connecting . allow all the samsung health permissions. if you have a coach, answer "share all samsung health data with your trainer?" with yes or no . ​ common 

Connect Samsung Health (Galaxy Watch)

whoop sends data to demotu through apple health. the app does not connect to whoop directly right now. in demotu, open the health tab. under use your wearable , find whoop and tap view instructions . if you already connected a source, tap the source name at the top of the tab, then tap set up next to whoop . in whoop, open more , then app settings and integrations . tap apple health and follow the steps to connect. in health, check that whoop can write the data you want to share. open whoop so it syncs. back in demotu, tap continue with apple health . ​ common questions why is my recovery blan

Connect WHOOP

open the health tab. tap the source name at the top. under needs attention , tap fix next to the source. if the source shows permission needed or disconnected under available , tap reconnect and allow access again. if it shows setup incomplete , tap finish . to sync by hand, tap manage next to the source, then tap sync now . on android, if health connect asks you to update, update it in google play and try again. ​ common questions why is my recovery score blank? your device may not send heart rate variability or overnight heart rate. ​ can i connect garmin? not right now. garmin has paused it

Fix data that is not syncing

Read scores from the device you connected.

where: mobile app ​ the health tab shows scores from the device or app you connected, such as apple health, health connect, whoop, oura, google health, or samsung health. to connect one, see "connect apple health or health connect," "connect whoop," "connect oura," "connect google health (fitbit and pixel watch)," or "connect samsung health (galaxy watch)." if you have not connected a source, the tab shows a list of sources. tap connect or set up next to the one you use. ​ your scores each connected source shows up to three scores: recovery: how ready your body is. samsung health calls it ener

Read your Health tab

Turn Share with trainer on or off any time.

you can choose when you connect a source. you can also change it later. open the health tab. tap the source name at the top, like apple health . next to your source, tap manage . if the source shows switch , tap switch first, then repeat steps 2 and 3. under trainer visibility , turn share with trainer on or off. the source shows trainer-visible when sharing is on and private when it is off. your coach sees your recovery, sleep, and strain only when sharing is on. ​ common questions i do not see share with trainer. you see this setting only for a source that you connected. connect the source f

Share your data with your coach

Health and wearables

Ask training questions or have it log food.

tap the borelli tab. type in ask borelli... and tap the send arrow. borelli can answer training and nutrition questions. it can also: log food. this saves right away. tap undo on the card to remove it. log a workout you already did. this saves right away. set your daily nutrition target. this saves right away. if your coach sets your targets, borelli cannot change them. ​ common questions why can't borelli change my program? your coach manages your program. borelli cannot change it. ​ is this a doctor or a trainer? no. borelli is an automated assistant, not a human trainer, doctor, or dietitia

Chat with Borelli

See, add, edit, or delete saved memories.

borelli can remember things about you, like "i train in the morning" or "bad left knee." when borelli saves a memory from your chat, it saves it on its own. you see "i'll remember that for future chats." under the reply. tap manage to open your memories. ​ see, add, edit, or delete open the borelli tab. tap the three dots at the top right and tap memory . my memory opens. to add one, tap add a memory . pick a category , write the memory, and tap save . to edit one, tap it, change the text, and tap save . to delete one, tap it, tap delete memory , then tap forget . your coach cannot see your me

Manage what Borelli remembers

Borelli

Upload PDFs and photos from your profile.

documents holds files you upload, such as pdfs and photos. it does not hold forms. go to home . tap your picture at the top to open your profile. scroll to documents . tap upload document and choose a file. ​ common questions i don't see documents. your plan or organization may not include it. ask your coach.

Add or view your documents

Switch lb or kg, dark mode, and language.

tap the + button to open the menu. tap settings . change: units: lb, ft or kg, cm appearance: system , dark , or light language: shows only if language choice is turned on for your account

Change units, language, or appearance

where: mobile app ​ tap the + button at the right of the tab bar. tap support . the support screen has a contact us section. ​ read help articles, call, or email tap help articles to open these help articles. tap (833) 789-6969 to call demotu support. this row is hidden for some gym organizations. tap support@demotuapp.com to write an email in your mail app. at some gyms, a membership personal training note shows at the top. demotu support cannot cancel your gym membership or personal training. contact your gym for that. ​ report a bug tap report a bug . enter a title . you can use up to 120 c

Contact support, report a bug, or request an integration

if you train with an independent coach and have no organization, you can delete your account yourself. tap the + button to open the menu. tap settings . under account , tap delete account . enter your password in current password . tap delete . if you train at a gym or organization, you do not see delete account . ask your coach. they manage your account.

Delete your account

when your coach sends a form, a card with the form's name appears on home . it says form assigned · tap to complete . tap the card. answer the questions. questions marked with \* are required. tap submit .

Fill in a form

tap the + button to open the menu. tap settings . under app , use the notifications switch. the first time, your phone asks if you allow notifications. after that, the switch opens your phone's settings. turn notifications on or off there, then go back to the app.

Turn notifications on or off

Your account

Swipe a day card, then start and log sets.

where: mobile app ​ open the training tab. find the day you want. swipe the day card sideways, or tap a day in the week strip below the card. on today's card, tap start workout . if you already started it, the button says resume . to look at the exercises first, tap preview . log each set (see below). when you are done, tap finish and rate the workout. for some group workouts, start workout opens the workout summary first. tap start workout there. ​ log sets in focus mode your workout opens in focus mode. it shows one set at a time. if you switched to list last time, it opens in list . read th

Do a workout and log your sets

where: mobile app ​ open the training tab. it shows your week, your plan, and your progress. some parts show only when your coach or organization turned them on. ​ your week the day cards at the top show your workout for each day. swipe a card to move between days. the week strip below the cards shows a check mark for a day you trained, a barbell for a planned workout, a moon for a rest day, and a small dot when nothing is planned. tap a day to jump to it. a day with no workout says nothing planned or rest day . to see the whole month, tap m at the top right. to go back, tap w . the month show

See your training plan and exercise progress

Record each movement with your phone camera.

where: mobile app ​ your coach assigns a movement assessment. you record each movement with your phone camera. the app scores your movement and shows your results. ​ start the assessment open home . find the red card called new assigned movement assessment . it says 1 assigned · tap to start . tap it. if your organization needs consent, a before recording sheet opens before you start. read the consent. if it asks, pick your age and sign. tap agree and continue . if you are under 18, a parent or guardian must sign and tap sign and continue . the card goes away after you finish. ​ record each mo

Take a movement assessment and read your results

Exercises your coach wants between sessions.

where: mobile app ​ homework is a list of exercises your coach wants you to do between sessions. you read it in the app. homework does not have its own logging. ​ open your homework open the training tab. find the homework card under your week. it shows how often to do it, such as 3x/week , and how many exercises there are. tap the card, or tap start homework . if your coach has not given you homework, the card does not show. ​ read your homework coach notes at the top has your coach's instructions. if the note is long, tap it to read more. below it is the list of exercises. each row shows the

For clients